Key takeaways from our on-demand webinar titled ‘Automating Remote Mobile Collection for eDiscovery and Investigations’.

Text and chat data play a central role in modern-day investigations and eDiscovery processes. According to a recent industry report from Relativity, over 75% of eDiscovery cases and investigations include mobile devices.

Hence, the ability to collect this data seamlessly from mobile devices and applications like Signal, Snapchat, WhatsApp, and Telegram is a game-changer for modern investigators.

In this blog, we will explore key takeaways from experts who discussed the power of Endpoint Inspector and its integration with Physical Analyzer, which together offer a simplified approach to text and chat data collection.

  1. Easy Collection Anywhere, Anytime

Woman with phone looking at text messages – Source: Shutterstock

Text and chat data can now be effortlessly collected from mobile devices, irrespective of the custodian’s location or that of the device. Whether data is ephemeral or encrypted end-to-end, the process remains seamless, allowing investigators to access critical information from various applications. 


  1. Endpoint Inspector: The All-In-One Solution

Endpoint Inspector was introduced as a comprehensive data collection tool designed to locate and gather custodian data from mobile phones, tablets, computers, and laptops. It can also access data from cloud accounts and corporate workplace apps like Office 365, Slack, and Dropbox.

Endpoint Client, Server and Agents – Source: Cellebrite

This unified platform eliminates the need for multiple tools and streamlines digital inventory management.

  1. Simple Steps for Collection

The process of data collection using Endpoint Inspector was simplified into six easy steps. Examiners initiate the collection through a user-friendly web interface, providing basic custodian information and data destination.

Once initiated, custodians receive an email containing instructions and a token. This token carries all the collection specifications set by the examiner, making data collection seamless.

  1. Specialized Solutions for Specific Cases

Certain cases may require specialized solutions to access specific data sources. For instance, applications like Signal, WhatsApp, WeChat, and Telegram may demand more sophisticated approaches.

The Mobile Elite tool from Cellebrite offers a solution for collecting full file systems from phones, granting access to application databases and secure folders.

  1. Physical Analyzer Integration for eDiscovery

Hand pointing at scales icon – Source: Shutterstock

Physical Analyzer’s integration with Legalview enhances data analysis and review processes. It allows examiners to decode and parse data from various applications and devices. Moreover, it converts the collected data into a review-ready format for eDiscovery purposes.

Legalview offers content types such as Relativity Short Message Format and eDiscovery load files, ensuring a seamless review experience.


The process of text and chat data collection for investigations has been revolutionized with the advent of tools like Endpoint Inspector and Physical Analyzer. Investigators can now easily gather critical evidence from mobile devices and various applications, regardless of encryption or its ephemeral nature.

This streamlined approach simplifies digital inventory management and enhances the effectiveness of investigations. As technology continues to evolve, leveraging advanced data collection and analysis tools becomes paramount for successful outcomes in digital forensics and eDiscovery.

Endpoint Inspector and Physical Analyzer serve as essential assets for modern-day investigators, enabling them to navigate the complex world of text and chat data confidently and efficiently.

To hear more about a transformative remote mobile preservation, collection, and review workflow that makes for better eDiscovery processes, tune in to our on-demand webinar for an insightful discussion between Monica Harris, Product Business Manager, and Jeff Hedlesky, Lead Sales Engineer at Cellebrite Enterprise Solutions.

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